Dear Rita;

I just wanted to take some time to tell you how grateful I am for what you did for me this week.  Having my hair done right, and looking professional is very important, especially for someone who is working in the Information Technology department in a high profile corporation, such as myself.  I appreciate the time that you took to discuss with me and evaluate my needs. I didn't make it easy on you, I came to you was quite the mess, errors from Hair Dresser's past. Your integrity and values were incredibly apparent as you took your time to get it done right the first time.

Looking forward to seeing you again, as well as seeing if there is a future between your salon and my husbands online business, 'David James Shaving Supply Co'.

Many thanks again,